One of the most challenging aspects of medical care is that you may not know where to find reliable answers to your questions. Today, there is so much information online that it can be difficult to know where to get good, accurate information. At South Texas Renal Care Group, we want to be your first source for answers to all of your kidney-related questions and concerns, and we also want to provide you with trusted educational resources.

If at any time you have questions regarding your care, medications, treatment options or financial concerns, we encourage you to call our office or contact our staff through the Patient Portal. We are here to make your experience as efficient and enjoyable as possible. We strive to educate you on your treatment options, so you’ll know you are receiving the best care for your unique situation.

Explore the links below for more information and helpful resources:

• Patient Portal
• Patient Education

Appointment scheduling and what to expect

You can call to schedule an appointment, or request an appointment time online. Our Patient Portal also allows you to schedule office visits, view your medical history, and much more. Log in to our Patient Portal here.

If you are not registered to use our Patient Portal, please ask at your next visit and we’ll set it up for you. It’s quick, easy, and convenient.

Please arrive 15 minutes early for appointments in case we need to help you with any paperwork that might be required prior to your physician visit. If you cannot keep your appointment, please call our office as soon as possible, as this time is reserved especially for you. Upon your arrival, please present the following items:

• Completed Patient Enrollment Packet
• Signed Notice of Privacy Practices
• Insurance ID card
• Current medications (bring bottles)

If you are a new patient, you can save time at check-in by completing necessary forms prior to your appointment and bringing them with you. Download new patient forms here.

Your first appointment with one of our kidney specialists will include a discussion of your medical history, a physical exam, and any diagnostic tests and procedures that may be needed. A new patient visit requires approximately 30-60 minutes.

We will re-file your insurance at each visit since you may change your provider from time to time. Your co-pay is due at the time of service. Please note that we accept Visa, MasterCard and debit cards. If your insurance company requires a referral authorization, be sure to have this ahead of time and bring it with you. Your appointment may need to be rescheduled if authorization is not obtained.

If you have questions regarding pharmacy refills, billing or medical records, please call our main office at 210-212-8622.

If you have questions about the vascular access center, please contact their office at 210-547-3430.

If you have questions about clinical research, please call our office at 210-426-7069.